30 Day Warranty

Foam-Nado Inline Water System

30-Day Limited Manufacturer's Defect Warranty

Effective Date: Upon delivery of your Foam-Nado Inline Water System.

At Foam-Nado, we stand behind the quality of our products. This Limited Manufacturer's Defect Warranty covers defects in materials and workmanship under normal use for 30 days from the date of delivery.

What Is Covered

During the 30-day warranty period, Foam-Nado will, at its sole discretion:

  • Repair the defective component.
  • Replace the defective component.
  • Replace the entire unit if repair is not practical.

This warranty covers defects resulting from:

  • Manufacturing defects
  • Defective materials
  • Defective workmanship
  • Failure of components under normal operating conditions

What Is Not Covered

This warranty does not cover damage or failures caused by:

  • Normal wear and tear
  • Improper installation
  • Improper operation
  • Failure to follow the instruction video or operating guidelines
  • Abuse, misuse, neglect, or accidents
  • Freezing or water damage
  • Chemical damage from incompatible foam concentrates or cleaning agents
  • Use with corrosive or contaminated water
  • Operating the pump without adequate solution (running dry)
  • Electrical damage caused by improper voltage, power surges, or water intrusion
  • Unauthorized modifications or repairs
  • Damage during transportation after delivery
  • Cosmetic damage that does not affect operation

Warranty Claim Process

To submit a warranty claim, the customer must:

  1. Contact Foam-Nado within the 30-day warranty period.
  2. Provide proof of purchase.
  3. Provide a description of the issue.
  4. Submit photos and/or videos demonstrating the defect if requested.

Foam-Nado may request that the unit be returned for inspection before approving a warranty claim.

Shipping

  • The customer is responsible for shipping the unit to Foam-Nado unless otherwise approved.
  • If the defect is determined to be covered under this warranty, Foam-Nado will repair or replace the defective item and pay for return shipping within the continental United States.
  • If the issue is determined not to be covered under warranty, the customer is responsible for return shipping and any repair costs.

Warranty Limitations

This warranty applies only to the original purchaser and is non-transferable.

This warranty is limited solely to the repair or replacement of defective products. Foam-Nado shall not be liable for:

  • Lost business
  • Lost profits
  • Event cancellations
  • Downtime
  • Rental equipment costs
  • Labor costs
  • Consequential, incidental, indirect, or special damages arising from the use or inability to use the product.

Limitation of Liability

Foam-Nado's maximum liability under this warranty shall not exceed the original purchase price of the product.

Warranty Void If

This warranty becomes void if:

  • The unit has been modified or altered.
  • Components have been replaced with non-approved parts.
  • The unit has been disassembled beyond normal maintenance.
  • Damage results from misuse, negligence, abuse, or improper storage.
  • The serial number or identifying marks have been removed or altered (if applicable).

Out-of-Warranty Service

Repairs requested after the 30-day warranty period are available for a reasonable service fee, plus parts and shipping costs, subject to product inspection.